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Bringing Wellness Home to the Community
 
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211/First Call For Help
211/First Call For Help (FCFH) is a 24/7 Crisis, Therapeutic Support, Human Service Helpline. The mission of 211/ FCFH is to provide critical, immediate support and connections to community resources for individuals and families of Waukesha, Jefferson and Dodge counties.

211/FCFH has been serving residents of Waukesha County for over 46 years. In June of 2002, 2-1-1 was introduced to Waukesha County. This easy to remember 3-digit, nationally-designated number enhanced our ability to help residents access local social services.

To contact 211/FCFH, simply dial 2-1-1 or (262) 547-3388.

About 211/FCFH 
What is 211/FCFH?
What can I call 211/FCFH about?

Peer Support
Peer Support Line

The Peer Support Line is a free, confidential support helpline for people with mental illness. Support is provided by Peer Support Specialists who are trained and advanced in their recovery.

Resources 
Waukesha County Human Service Guide
A free, quick general reference for frequently requested referrals from 211/FCFH
On-Line 211/FCFH Resource Directory
An online resource database for 211/FCFH partners of over 2,500 programs serving Waukesha, Jefferson and Dodge Counties. Access requires a one-year subscription.

Helpline Links
Associated Helpline Links

Reports
Year-End Referral Analysis'
Complete listing of agency and program referrals provided by 211/FCFH
2008
2007
2006

Statistical Analysis'
Year-End statistical reports, compiled to detail 211/FCFH data and findings

2006
 
 

 

What is 211/FCFH?
Why Call 211/FCFH?
Resource Directory
Helpline Links


 
 
 
 
 
Crisis Support
• Emotional Problem-Solving
• Mental Health Issues
• Suicide Prevention
• Crisis Counseling
Information and Referrals
• Financial Assistance for Rent, Utilities, Transportation, and others
• Food Pantries
•Mental Health/Substance Abuse
• Housing/Shelter
• Health/Medical
Telephone Counseling
• Emotional Support
• Problem Solving/Decision Making
• Coping Strategies