211/First Call For Help (FCFH) is a 'blended' helpline with trained Telephone Counselors available 24/7 to provide crisis intervention, emotional support, and comprehensive information, and referral telephone support.

211/First Call For Help (FCFH) has been serving residents of Waukesha County for over 40 years. In June of 2002, 2-1-1 was introduced to Waukesha County. This easy to remember 3-digit number enhanced our ability to help people access Waukesha County's social services.

To contact 211/FCFH simply dial: 2-1-1 or 262-547-3388

What is 211/FCFH?
Overview of 211/FCFH program

Why Call 211/FCFH?
Specific Information on types of services offered by calling 211/FCFH

On-Line Resource Directory of 211/FCFH
Access to on-line database of over 2,500 programs seriving Waukesha County
*Requires purchase of one year subscription

Waukesha County Human Service Guide
Quick reference for frequently requested referrals from the 211/FCFH program

Associated Helpline Links

2006 Year-End Referral Analysis
Complete listing of agency and program referrals provided by 211/FCFH in 2006

211 Statistical Analysis
2006 year-end statistical report compiled to detail 211/FCFH data and findings